Privacy Policy -

Privacy Policy

Jsram Food’s Center & Annapurna Bhojnalay (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or use our online services.

Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you place an order online, fill out a contact form, or sign up for our newsletter. The types of personal information we may collect include:

Contact Information: Name, email address, mailing address, and phone number.
Order Information: Details related to your food order, delivery preferences, and special requests.
Payment Information: Financial information such as credit card or bank account details, which are processed by secure third-party payment processors. We do not store sensitive financial information on our servers.
Communication Data: Records of any correspondence with us (emails, phone call logs).

We also automatically collect certain information when you visit our website through cookies and tracking technologies:

Usage Data: Your IP address, browser type, operating system, pages viewed, and the dates/times you accessed our site.
Device Information: Information about the mobile device or computer you use to access our services.

2. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

Providing Services: To process and deliver your food orders, respond to your inquiries, and provide customer support.
Communication: To send you updates about your order status, marketing communications (if you have opted in), and important policy changes.
Improvement: To analyze website usage and user behavior to improve our website and menu offerings.
Security: To protect our website and business from fraud and security threats.
Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information with Third Parties

We may share your information with third parties in specific situations, such as:

Service Providers: We use third-party vendors (e.g., online ordering platforms, payment processors, analytics providers, email marketing services, delivery drivers) to perform functions on our behalf. These parties have access to your information only to perform these tasks and are obligated to keep it confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties for monetary or other valuable consideration.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and enhance your user experience (e.g., remembering items in your cart). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the site may become inaccessible or not function properly.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location, you may have specific rights regarding your personal information. To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The updated version will be indicated by a “Last Updated” date and posted on our website.

9. Contact Us

If you have questions or comments about this Privacy Policy, our data collection practices, or wish to exercise your rights, please contact us:

Jsram Food’s Center & Annapurna Bhojnalay
137, Imli Bazar, In Front of Krishna Complex, Near Ram Mandir
City: Indore (M.P.)
Zip Code: 452007

Email: danesangeeta20@gmail.com
Phone: +918962274297